Mohanta Point
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Privacy Policy

Know About

Our Refund Policy

Effective Date: [01-06-2024]

At Mohanta Point Resort, we strive to provide the best experience for our guests. We understand that plans can change, and we have established the following refund policy to address such situations.

1. Cancellation and Refund Eligibility

  • Standard Reservations:

    • Cancellation More Than [Insert Period, e.g., 48 Hours] Before Check-In: If you cancel your reservation more than [insert period] before the scheduled check-in date and time, you will receive a full refund of any payments made.
    • Cancellation Within [Insert Period, e.g., 48 Hours] of Check-In: Cancellations made within [insert period] of the scheduled check-in date and time will be charged a cancellation fee equivalent to [insert fee, e.g., one night’s stay]. The remaining balance, if any, will be refunded.
  • Non-Refundable Reservations:

    • Reservations marked as “Non-Refundable” are not eligible for a refund under any circumstances, except as required by law.

2. No-Show Policy

Guests who do not show up for their reservation (no-shows) will be charged the full amount of the reservation and will not be eligible for a refund.

3. Early Departure

If you decide to check out earlier than your scheduled departure date, you will not be entitled to a refund for the unused nights.

4. Special Circumstances

We understand that unforeseen events can occur. In cases of emergency or exceptional circumstances, please contact our management team to discuss your situation. Refunds in such cases are at the discretion of Mohanta Point Resort management.

5. Refund Process

  • Requesting a Refund: To request a refund, please contact us at [insert contact information, e.g., email address or phone number] with your reservation details and the reason for the cancellation.
  • Processing Time: Refunds will be processed within [insert period, e.g., 7-10 business days] from the date of approval. The refund will be issued to the original method of payment.
  • Credit Card Refunds: If you paid by credit card, please note that it may take additional time for the refund to appear on your statement, depending on your card issuer’s policies.

6. Non-Transferable

Refunds are non-transferable. Only the person whose name is on the reservation will be eligible to receive the refund.

7. Changes to This Refund Policy

Mohanta Point Resort reserves the right to modify this Refund Policy at any time. Any changes will be posted on this page with the effective date. We encourage you to review this policy periodically to stay informed about our refund practices.

Contact Us

If you have any questions or concerns regarding this Refund Policy, please contact us.

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